.ug-support{--ugs-ink:#142b48;--ugs-gold:#cf8b25;--ugs-muted:#8290a6;--ugs-line:#e6ebf2;color:var(--ugs-ink);min-width:0;line-height:1.9}.ug-support *{box-sizing:border-box}.ug-support a{color:inherit;text-decoration:none}.ug-support button,.ug-support input,.ug-support select,.ug-support textarea{font:inherit}.ug-support button{cursor:pointer}.ug-support button:disabled{cursor:default;opacity:.5}.ug-support :focus-visible{outline:3px solid #c49446;outline-offset:3px}.ug-support h2,.ug-support h3,.ug-support p{margin:0}.ugs-layout{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:16px;align-items:start}.ugs-compose-column,.ugs-list-column{display:grid;gap:14px;min-width:0}.ugs-panel{padding:22px;background:#fff;border:1px solid var(--ugs-line);border-radius:13px;min-width:0}.ugs-panel h2{display:flex;align-items:center;gap:10px;font-size:19px}.ugs-panel h2 svg{color:#d38721;flex-shrink:0}.ugs-muted{font-size:12px;color:var(--ugs-muted);margin-top:7px!important}.ugs-muted a{text-decoration:underline}.ugs-panel-heading{display:flex;justify-content:space-between;align-items:center;gap:10px}.ugs-icon{width:35px;height:35px;display:grid;place-items:center;background:white;border:1px solid #e5eaf1;border-radius:8px;color:#9d7b3f;flex-shrink:0}.ugs-status-tabs{display:flex;gap:4px;border:1px solid #edf0f4;border-radius:9px;padding:4px;margin-top:20px;flex-wrap:wrap}.ugs-status-tabs button{display:flex;align-items:center;justify-content:center;gap:6px;border:0;border-radius:6px;background:white;color:#4e617c;padding:9px 7px;font-size:11px;flex:1 1;white-space:nowrap}.ugs-status-tabs button[aria-pressed=true]{background:#fff2dd;color:#a67027;box-shadow:inset 0 -2px #d6993d}.ugs-status-tabs small{display:grid;place-items:center;min-width:19px;height:19px;background:#f3f5f8;border-radius:50%;font-size:10px}.ugs-filters{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:18px}.ug-support label{display:grid;gap:7px;font-size:12px;min-width:0}.ug-support input:not([type=file]),.ug-support select,.ug-support textarea{border:1px solid #e1e7ef;border-radius:8px;background:white;color:#273b58;padding:10px 11px;min-width:0;width:100%;font-size:12px;line-height:1.8}.ug-support select{height:43px}.ug-support textarea{resize:vertical;min-height:100px}.ug-support input::placeholder,.ug-support textarea::placeholder{color:#a2adbd;font-size:11px}.ugs-search-label{grid-column:1/-1}.ugs-search{display:flex;position:relative}.ugs-search input{padding-inline-end:43px!important}.ugs-search button{position:absolute;inset-inline-end:3px;top:3px;bottom:3px;display:grid;place-items:center;width:35px;background:none;border:0;color:#9aabbe}.ugs-list-caption{display:flex;align-items:center;justify-content:space-between;margin:14px 0;font-size:10px;color:#8390a6}.ugs-list-caption button{border:0;background:none;color:#ab7e3d;font-size:10px;text-decoration:underline}.ugs-ticket-list{display:grid;gap:10px}.ugs-ticket{border:1px solid #e8edf3;border-radius:9px;padding:13px}.ugs-ticket-title{display:flex;align-items:start;gap:10px;min-width:0}.ugs-ticket-icon{display:grid;place-items:center;flex:0 0 33px;width:33px;height:33px;border-radius:8px;background:#fff8ec;color:#ca8727}.ugs-ticket-title>div{min-width:0;flex:1 1}.ugs-ticket-title bdi{font-size:10px;color:#7b91b2}.ugs-ticket-title h3{font-size:13px;font-weight:500;overflow-wrap:anywhere;margin-top:2px}.ugs-ticket-title small{display:block;font-size:10px;color:#8b98ac;margin-top:4px}.ugs-ticket-title small bdi{font-size:10px}.ugs-ticket-bottom{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:13px}.ugs-ticket-bottom>button{margin-inline-start:auto}.ugs-status{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:20px;background:#fff3df;color:#ba812c;font-size:10px;white-space:nowrap}.ugs-status-answered{background:#eaf7ee;color:#268f59}.ugs-status-closed{background:#eff1f6;color:#8590a3}.ugs-priority{font-size:10px;color:#8792a2}.ugs-priority-high{color:#b8862d}.ugs-priority-urgent{color:#bd5146}.ugs-unread{font-size:9px;padding:3px 7px;border-radius:12px;background:#edf4ff;color:#436fa8;white-space:nowrap}.ugs-outline{display:inline-flex;gap:6px;align-items:center;justify-content:center;border:1px solid #e0b477;background:white;color:#b47b2b;border-radius:8px;padding:6px 11px;font-size:11px!important}.ugs-outline:hover{background:#fff9ef}.ugs-primary{display:flex;justify-content:center;align-items:center;gap:8px;width:100%;min-height:43px;border:1px solid #dfa44f;border-radius:9px;background:linear-gradient(110deg,#c98a32,#f6d38b);color:#3b2b1b;font-size:13px!important;padding:9px 15px}.ugs-empty{display:grid;gap:10px;place-items:center;text-align:center;padding:45px 15px;color:#8a98ab;font-size:12px}.ugs-empty>svg{color:#c9a369}.ugs-empty strong{font-weight:500;color:#65788f}.ugs-error{padding:11px 13px;margin:10px 0!important;color:#ab5246;background:#fff0ed;border:1px solid #f1d3cd;border-radius:8px;font-size:12px;overflow-wrap:anywhere}.ugs-error>button{margin:9px}.ugs-error>a{display:inline-block;text-decoration:underline;font-size:11px;margin:8px}.ugs-notice{padding:13px 18px;margin-bottom:16px!important;border-radius:9px;border:1px solid #cce4d6;background:#eef8f2;color:#397453;font-size:12px}.ugs-pagination{display:flex;justify-content:space-between;align-items:center;gap:15px;padding-top:17px;color:#8190a6;font-size:11px}.ugs-pagination>div{display:flex;gap:10px;align-items:center}.ugs-pagination button{display:grid;place-items:center;background:white;color:#a18552;border:1px solid #e4e9f0;border-radius:7px;width:30px;height:30px}.ugs-compose form{margin-top:22px}.ugs-compose fieldset{display:grid;gap:17px;border:0;margin:0;padding:0;min-width:0}.ugs-compose fieldset:disabled{opacity:.75}.ugs-label{display:block;margin-bottom:7px;font-size:12px}.ugs-file-picker{position:relative;min-width:0}.ugs-file-picker>label{position:relative;display:flex;justify-content:center;align-items:center;gap:9px;padding:13px;border:1px dashed #cbd6e5;border-radius:8px;text-align:center;min-height:67px;overflow:hidden;cursor:pointer}.ugs-file-picker input[type=file]{position:absolute;inset:0;opacity:0;cursor:pointer;max-width:100%;width:100%}.ugs-file-picker span{overflow-wrap:anywhere;min-width:0;color:#657a98;font-size:11px}.ugs-file-picker small{display:block;font-size:9px;color:#9aa7bb}.ugs-file-picker>button{position:absolute;inset-inline-end:6px;top:5px;width:24px;height:24px;display:grid;place-items:center;z-index:1;border:1px solid #e1e6ef;border-radius:5px;background:white;color:#8090a9}.ugs-file-picker:focus-within>label{outline:2px solid #c69d5c;outline-offset:2px}.ugs-contact>div{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin-top:16px}.ugs-contact>div>a{display:grid;gap:5px;justify-items:center;padding:14px 6px;border:1px solid #e9edf3;border-radius:8px;background:#fdfefe;text-align:center;min-width:0}.ugs-contact svg{color:#d58a24}.ugs-contact strong{font-size:11px;font-weight:500}.ugs-contact bdi{font-size:11px;overflow-wrap:anywhere}.ugs-contact small{font-size:10px;color:#8494aa}.ugs-help{background:linear-gradient(120deg,#fffcf6,#fff)}.ugs-help p{font-size:12px;color:#7f8ea3;margin:12px 0}.ugs-help>a{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:9px;border:1px solid #edf0f5;background:#fff;border-radius:7px;padding:9px 12px;font-size:12px}.ugs-help>a svg{color:#cb8c32}.ugs-admin .ugs-layout{grid-template-columns:1fr}.ugs-admin .ugs-filters{grid-template-columns:1fr 1fr 2fr}.ugs-admin .ugs-search-label{grid-column:auto}.ugs-admin .ugs-ticket{padding:17px}.ugs-admin .ugs-ticket-title h3{font-size:14px}.ugs-dialog{padding:0;border:1px solid #e2e8ef;border-radius:15px;width:min(760px,calc(100vw - 28px));max-height:calc(100dvh - 36px);color:#213b58;background:white;font:inherit;direction:rtl;box-shadow:0 20px 90px #122b4540}.ugs-dialog::backdrop{background:#10243d80;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.ugs-thread{padding:25px;line-height:1.9}.ugs-thread>header{display:flex;align-items:start;justify-content:space-between;gap:18px;padding-bottom:18px;border-bottom:1px solid #e8edf3}.ugs-thread header>div{min-width:0}.ugs-thread header h2{font-size:19px;overflow-wrap:anywhere;margin:5px 0 0}.ugs-thread header small{color:#9d7c48;font-size:11px}.ugs-thread-meta{gap:12px;margin:16px 0;font-size:11px;color:#8392a6}.ugs-thread-meta,.ugs-thread-toolbar{display:flex;align-items:center;flex-wrap:wrap}.ugs-thread-toolbar{gap:8px;padding-bottom:18px}.ugs-thread-toolbar small{font-size:10px;color:#90a0b4;margin-inline-end:auto}.ugs-thread-toolbar .ugs-outline{font-size:10px!important}.ugs-messages{list-style:none;padding:0;margin:0;display:grid;gap:14px}.ugs-messages li{border:1px solid #e7edf5;border-radius:12px;padding:15px 17px;min-width:0}.ugs-message-support{background:#fff9ec;margin-inline-end:28px;border-color:#f0dfbf!important}.ugs-message-customer{background:#f7faff;margin-inline-start:28px}.ugs-messages li>div{display:flex;align-items:center;justify-content:space-between;gap:10px}.ugs-messages strong{font-size:12px;font-weight:500}.ugs-messages time{font-size:9px;color:#8da0b7;white-space:nowrap}.ugs-messages p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;margin:12px 0 0}.ugs-attachment{display:flex;align-items:center;gap:9px;border:1px solid #d9e2ed;border-radius:7px;background:white;padding:8px 12px;font-size:11px;margin-top:12px;overflow-wrap:anywhere;min-width:0}.ugs-attachment>svg{flex-shrink:0;color:#aa7d35}.ugs-attachment small{display:block;color:#93a2b6;font-size:9px}.ugs-event-log{margin:18px 0;font-size:11px;color:#8191a7}.ugs-event-log summary{cursor:pointer}.ugs-event-log ul{padding-right:20px}.ugs-event-log li{padding:4px 0}.ugs-event-log small{display:block;font-size:10px}.ugs-reply{display:grid;gap:14px;margin-top:22px;border-top:1px solid #e6edf4;padding-top:20px}.ugs-closed-note{padding:15px;background:#f3f6fa;border-radius:8px;color:#8393a7;font-size:12px}.ugs-older{display:block;width:100%;border:1px solid #e5eaf1;border-radius:8px;background:#fff;color:#9b7e4d;font:inherit;font-size:11px;padding:8px;margin-bottom:15px}@media(max-width:1200px){.ugs-layout{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.ugs-panel{padding:17px}.ugs-panel h2{font-size:16px}.ugs-status-tabs button{font-size:10px;padding:8px 5px}.ugs-contact>div{grid-template-columns:1fr}.ugs-contact>div>a{grid-template-columns:28px 1fr 1fr;align-items:center;gap:8px}.ugs-contact bdi,.ugs-contact small,.ugs-contact strong{font-size:10px}}@media(max-width:850px){.ugs-layout{grid-template-columns:1fr}.ugs-compose-column{grid-row:1}.ugs-contact>div{grid-template-columns:repeat(3,minmax(0,1fr))}.ugs-contact>div>a{display:flex;flex-direction:column}.ugs-admin .ugs-filters{grid-template-columns:1fr 1fr}.ugs-admin .ugs-search-label{grid-column:1/-1}}@media(max-width:480px){.ugs-panel{padding:16px 13px}.ugs-panel h2{font-size:16px}.ugs-muted{font-size:11px}.ugs-status-tabs{gap:3px}.ugs-status-tabs button{flex-basis:45%;font-size:10px}.ugs-ticket{padding:12px 10px}.ugs-ticket-title{gap:8px;flex-wrap:wrap}.ugs-ticket-title h3{font-size:12px}.ugs-unread{margin-inline-start:40px}.ugs-ticket-bottom{gap:7px}.ugs-ticket-bottom>.ugs-outline{font-size:10px!important}.ugs-contact>div{gap:6px}.ugs-contact>div>a{padding:12px 4px}.ugs-contact bdi,.ugs-contact small{font-size:9px}.ugs-dialog{width:calc(100vw - 18px);max-height:calc(100dvh - 20px)}.ugs-thread{padding:17px 13px}.ugs-thread header h2{font-size:16px}.ugs-thread-toolbar small{flex-basis:100%}.ugs-messages li{padding:12px}.ugs-message-support{margin-inline-end:10px}.ugs-message-customer{margin-inline-start:10px}.ugs-messages li>div{align-items:start;flex-direction:column;gap:4px}.ugs-messages p{font-size:12px}.ugs-thread-meta{gap:8px}.ugs-file-picker>label{padding:12px 22px}.ugs-compose form{margin-top:17px}}